Texas Real Estate Brokerage Sales Apprentice Education (SAE) Practice Exam

Which scenario could lead to a company facing penalties under telemarketing regulations?

1. Calling customers who purchased in the last year

2. Calling a number listed on the do not call registry

3. Mixing up numbers on their calling list

4. Failing to update the calling list as required

The correct answer is: Failing to update the calling list as required

A scenario that could lead to a company facing penalties under telemarketing regulations involves failing to update the calling list as required. Telemarketing regulations mandate that businesses maintain and regularly update their call lists to ensure compliance with the National Do Not Call Registry and other relevant telemarketing laws. If a company does not revise its calling list, it risks contacting individuals who have opted out of receiving telemarketing calls. This can result in legal penalties, fines, and damage to the company's reputation. While calling customers who purchased in the last year may be permissible under certain conditions, and accidentally mixing up numbers could be an oversight rather than a regulatory violation, both are less directly associated with the strict compliance requirements set by telemarketing regulations compared to the obligation to regularly update calling lists. Calling a number listed on the do not call registry is a clear violation and would also lead to penalties, but the focus on maintaining updated lists emphasizes proactive compliance, which is critical for avoiding penalties in telemarketing practices.