Texas Real Estate Brokerage Sales Apprentice Education (SAE) Practice Exam

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What is the potential fine for a company that fails to honor a consumer's request to not call again?

  1. $10,000

  2. $20,000

  3. $30,000

  4. $40,000

The correct answer is: $40,000

The potential fine for a company that fails to honor a consumer's request to not call again is $40,000. This fine is rooted in laws designed to protect consumers from harassment through unwanted marketing calls, particularly following the guidelines established by the Telephone Consumer Protection Act (TCPA) and the National Do Not Call Registry. When consumers clearly ask to be put on a do-not-call list or request not to be contacted again, businesses are legally obligated to comply. Failure to do so can result in significant penalties, with the maximum fines reflecting the severity of infringing upon consumer rights. In this context, the $40,000 fine underscores the importance of companies maintaining compliant marketing practices to respect consumer preferences and avoid legal repercussions.