Texas Real Estate Brokerage Sales Apprentice Education (SAE) Practice Exam

If a consumer makes an inquiry or submits an application to a company, how long can the company call the consumer?

1. 1 month

2. 3 months

3. 6 months

4. 12 months

The correct answer is: 3 months

The correct timeframe for how long a company can call a consumer after they have made an inquiry or submitted an application is three months. This guideline is generally based on telemarketing regulations, which dictate that companies can contact consumers about the information, products, or services related to their inquiry for a limited time. After a consumer has opted in by showing interest—such as during an inquiry or application—allowing three months for further communication is seen as a reasonable duration to maintain the relationship and potentially provide additional information that may be relevant to the consumer's needs. Regulations are designed to ensure that consumers are not overwhelmed by unsolicited calls for an extended period after their initial contact. This timeframe helps balance the interests of businesses in following up with potential customers while also respecting the consumer's privacy and preference for communication.